Alpine Veterinary Hospital

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• Shannon LaFaye

  Dec, 14 2017
  ★ ☆ ☆ ☆ ☆
  Update to your response. I fill human prescription across state lines on a regular basis so why would it be any different for animals. You better report Walgreens because they've been doing this for years! I wasn't rude to the receptionist. She told me it won't be a problem to fax the prescription. She then called me back to tell me you said No. I told her I knew it was not her making this decision but that there was no good reason and that I would be sharing my expedience on social media. My new vet was so disgusted by your disregard for my 20+ year old cat's stress that she didn't even charge me for the office visit I had to make since you won't fax a FOOD prescription. She was baffled by your refusal to fax a food prescription.
  
  Couldn't be more disappointed. This vet does not have an animal's best interest in mind only money. My cat needs a special food so she can potty without struggling. She is healthy otherwise and completely indoors so not at risk of exposure to diseases or parasites. You need a prescription for this food. Yes food not medicine just food. I brought her in and paid for a visit despite her being healthy other wise so I could purchase food. That's $48 for a visit and $40.80 for a 8.8 lb bag of Royal Canin. So that is $88 for 9 lbs of food plus tax. I now need more food and live in a different state. A local veterinarian won't sell me the food without a prescription and said I could get the last vet to fax a copy to them. They said it didn't matter that the vet was out of state that they do it all the time-- receive and send from other states. Alpine won't send it saying they can't prescribe out of state. Not true! It is not medicine even. It's just FOOD! This is not right. Now I have take my +20 year old cat an hour away to a vet who carries this food. We will have to pay another $49 for an office visit with them and they are going to poke and prod her and she doesn't need all that just to have more food.
  I can't believe a vet could be so uncaring and not do something that is possible to save stress on an aging cat.

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